Store Manager

Job overview

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This role is onsite in Tampa, FL, and compensation is not specified. Safelite is a leading automotive glass service provider dedicated to delivering high-quality repairs and replacements. This position exists to drive store performance by overseeing daily operations, including staffing, inventory management, and cash handling. The manager provides leadership and coaching to ensure technicians meet quality standards and that the team achieves key performance indicators such as customer satisfaction and service efficiency.

What you'll do

• Oversee daily store operations including opening/closing, work order management, and inventory control.
• Drive team performance to meet KPIs like Net Promoter Score and Time to Serve.
• Ensure all technicians are SafeTech certified through ongoing training and coaching.
• Provide world-class customer service by resolving complaints and warranty issues.

What we're looking for

Skills & competencies

full-time

day shift

tampa fl

safelite

retail management

automotive

leadership

customer service

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, medical coverage, PTO, paid holidays, and tuition reimbursement.

Why this role

Tuition reimbursement up to $5,250 annually, comprehensive benefits package, and paid training.

About the employer

Safelite is hiring for this role. Industry: Automotive Glass Replacement Shops. Sector: 81.