Healthcare Front Desk Representative

Job overview

The Healthcare Front Desk Representative role is onsite in Houston, TX. Compensation is not specified. CardioClinic provides cardiovascular care to the Houston community with a patient-centered approach. The representative welcomes patients and coordinates front-desk tasks that support smooth clinic operations. The role helps patients navigate appointments, insurance, payments, records, and referrals while maintaining a welcoming and HIPAA-compliant reception area.

What you'll do

• Greet and check in patients
• schedule, confirm, and manage appointments using medical scheduling software
• verify insurance eligibility and collect co-pays
• maintain patient records in the EMR/EHR
• answer and route calls and respond to patient inquiries
• coordinate referrals and communicate with clinical staff
• keep the front desk organized, welcoming, and HIPAA-compliant.

What we're looking for

Skills & competencies

healthcare front desk representative

patient check-in

appointment scheduling

insurance verification

co-pay collection

emr/ehr

hipaa

houston tx

cardioclinic

health insurance

dental insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental insurance, health insurance, paid time off, and vision insurance.

Why this role

High school diploma or GED is required. One or more years of healthcare front-desk or administrative experience is preferred; medical office certification is a plus. Bilingual English/Spanish is a plus.

About the employer

CardioClinic is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.