Client Experience Coordinator – Intake & Front Desk

Job overview

The Client Experience Coordinator – Intake & Front Desk role is onsite in Fort Lauderdale, FL. Compensation is $20–$24 per hour. Blue Mahoe Law is a boutique firm serving families and business owners in estate planning, asset protection, elder law, probate, guardianship, and business succession and transactional matters. The coordinator manages the first stages of client contact and supports the firm’s caseload by screening inquiries, organizing intake information, and scheduling consultations. The role also maintains welcoming reception and communication processes so clients receive clear, attentive service throughout their initial interactions.

What you'll do

• Welcome clients and visitors
• answer and route calls
• screen prospective-client inquiries
• collect and enter intake information
• schedule consultations and maintain attorney calendars
• follow up with leads
• respond to social media inquiries
• support marketing and client communications
• maintain reception area
• manage mail, deliveries, scheduling logistics, and general administrative tasks.

What we're looking for

Skills & competencies

client experience coordinator

client intake

front desk

fort lauderdale fl

blue mahoe law

legal services

client relations

consultation scheduling

lead follow-up

reception

marketing communications

microsoft excel

crm

$20–$24/hr

Work arrangement

• Weekend coverage required

Why this role

Combines front-desk reception, client intake, scheduling, and marketing communications; bilingual English/Spanish is a plus, not required; high school diploma or GED required.

About the employer

Blue Mahoe Law is hiring for this role. Industry: Offices of Lawyers. Sector: 54.