Front Office Assistant

Job overview

The Front Office Assistant works onsite in Louisville, KY. Compensation is not specified. The role is the first and last point of contact for patients at Commonwealth Pain and Spine, a pain management network focused on patient-centered pain relief. The position supports efficient clinic visits by welcoming patients, managing registration and appointment details, handling calls, and maintaining accurate electronic medical records. It helps patients and referral sources navigate front-office processes while supporting the clinical team’s operations.

What you'll do

• Greet and check in patients
• update appointment status
• assist with intake forms and check them for completeness
• call patients with reminders and reschedule as needed
• answer and route telephone calls
• maintain relationships with referral sources
• check patients out and schedule follow-up visits and procedures
• enter patient information and notes into the EMR
• scan patient paperwork.

What we're looking for

Skills & competencies

front office assistant

louisville ky

commonwealth pain and spine

patient check-in

appointment scheduling

intake forms

telephone support

electronic medical records

pain management

patient service

Work arrangement

• Weekend coverage required

About the employer

Commonwealth Pain Associates PLLC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.