Client Care Specialist (Temporary up to 6 months)

Job overview

Client Care Specialist (Temporary up to 6 months) is an onsite role in Santa Ana, CA. The posting lists pay of $23–$25 USD, without specifying a pay period. The role supports Banc of California clients and branches with account, card, and digital banking service. The specialist responds to inquiries, resolves or routes service issues, and processes account and card maintenance requests. The work helps deliver timely client support while following bank procedures and regulatory requirements.

What you'll do

• Answer incoming calls about checking and savings accounts, debit cards, certificates of deposit, and loans
• support account maintenance for existing and new clients
• troubleshoot online and mobile banking issues, including password support and third-party platforms
• research, resolve, or route inquiries
• complete service request forms when applicable
• support consumer and commercial debit card products
• process card product and service changes
• ensure card services are implemented within agreed timeframes and in accordance with policies and regulations.

What we're looking for

Skills & competencies

client care

banking customer service

account maintenance

debit cards

online banking

mobile banking

client inquiries

santa ana ca

banc of california

temporary up to 6 months

$23–$25 usd

Work arrangement

• Weekend coverage required

Why this role

Temporary assignment of up to six months; the posting lists pay of $23–$25 USD without specifying a pay period.

About the employer

Banc of California is hiring for this role. Industry: Commercial Banking. Sector: 52.