Patient Financial Services & Insurance Eligibility Specialist

Job overview

The Patient Financial Services & Insurance Eligibility Specialist role is onsite in Tampa, FL; compensation is not specified. Tampa Family Health Centers is a Federally Qualified Health Center providing accessible healthcare to a culturally diverse community across Hillsborough County. The specialist helps patients navigate coverage and payment options by verifying eligibility, completing financial screenings, and coordinating authorizations. This work supports access to affordable care and a smooth patient experience in partnership with front-office, clinical, and support teams.

What you'll do

• Screen patients for insurance coverage and verify income eligibility
• complete financial re-screens and update demographics and pay categories
• review uninsured patients and establish payment plans and expiration dates
• obtain insurance authorizations and coordinate with registration staff
• provide financial documentation and correspondence
• ensure sliding-fee-scale acknowledgements are completed
• coordinate emergency visit authorizations as needed
• maintain patient confidentiality under HIPAA
• support front-office operations as needed
• recall patients for required screenings
• participate in team meetings.

What we're looking for

Skills & competencies

patient financial services

insurance eligibility specialist

tampa fl

tampa family health centers

full-time

financial counseling

insurance verification

patient access

financial screenings

payment plans

healthcare access

hipaa confidentiality

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off plus personal day
• seven paid holidays
• medical, dental, and vision insurance
• life and disability coverage options
• 401(k) with employer contribution subject to eligibility
• employee assistance program
• student loan refinancing and financial wellness resources
• pet insurance.

Why this role

The posting requires a high school diploma or equivalent and prefers experience in healthcare financial counseling, insurance verification, or patient access. New hires must be available for up to 40 hours of onsite training during the first week; additional mandatory training may continue for approximately two to three weeks.

About the employer

Tampa Family Health Centers is hiring for this role. Industry: HMO Medical Centers. Sector: 62.