French Bilingual Product Quality Assurance Agent

Job overview

The French Bilingual Product Quality Assurance Agent role is remote for Michigan residents. Compensation is not specified. The role supports Morley’s client relationships with dealership partners through French- and English-language customer service.

What you'll do

• Receive calls from French-speaking dealers, gather and document information in English, and provide resolutions in French using defined processes and applications.
• Handle inbound and outbound communications through calls, chats, and email as needed, while meeting quality and productivity targets.
• The role requires fluency in French, including understanding Québécois French, and a weekday schedule within the stated operating hours.

What we're looking for

Skills & competencies

french bilingual

product quality assurance

customer service

dealer support

french

québécois french

remote michigan

monday–friday

no weekends

paid training

equipment provided

morley

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and prescription coverage, dental and vision insurance, paid time off, 401(k) match, flexible spending account, life insurance, disability insurance, wellness program, and employee assistance resources.

Why this role

No automotive experience is required; paid training and equipment are provided. The posting states Monday–Friday with no weekends.

About the employer

Morley is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.