General Manager, Verizon Wireless Retail

Job overview

The General Manager, Verizon Wireless Retail role is onsite in Pullman, WA. Compensation is $23.13 per hour base pay and targeted total pay of $37.89 per hour, combining base pay, uncapped commission, and a monthly store bonus. Victra is a Verizon authorized retailer. The general manager leads store staff, drives sales performance, and oversees daily operations, staffing, scheduling, and customer escalations. The role supports store results by coaching employees, maintaining operational standards, and implementing sales and traffic initiatives.

What you'll do

• Hire, develop, and mentor the sales team
• coach sales processes
• own store sales performance and metrics
• manage staffing, scheduling, labor controls, marketing, and loss prevention
• resolve guest escalations
• implement sales tools and initiatives
• develop traffic strategies
• manage budgeting, forecasting, and reporting
• communicate company priorities.

What we're looking for

Skills & competencies

general manager

victra

verizon wireless retail

pullman wa

retail leadership

sales performance

team development

store operations

customer experience

$23.13 per hour base

$37.89 per hour targeted pay

uncapped commission

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• health, dental and vision insurance
• paid maternity leave
• 401(k) match
• tuition reimbursement
• 50% off Verizon service
• referral bonus
• contests and incentives
• career development.

Why this role

The posting describes paid training, uncapped commission, monthly store bonuses, and a 50% discount on Verizon service.

About the employer

Victra - Verizon Wireless Premium Retailer is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.