Receptionist and Customer Service Representative

Job overview

The Receptionist and Customer Service Representative role is an onsite, full-time position in Charleston, SC, paying up to $18 per hour. The role supports Gerald’s Tires & Brakes’ automotive shop and its customers. As the first point of contact, the receptionist greets customers, discusses repair needs, checks in appointments, and schedules service by phone. The role helps customers navigate their visit and supports the shop’s service operations.

What you'll do

• Greet customers and discuss automotive repair needs
• check in customers with appointments and notify technicians
• collect information from walk-ins and communicate wait times
• answer customer calls, respond to questions, and schedule appointments
• return keys after service and thank customers.

What we're looking for

Skills & competencies

receptionist

customer service representative

charleston sc

gerald's tires & brakes

full-time

automotive office

appointment scheduling

customer calls

7 am–6 pm

four days a week

up to $18/hr

entry-level

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental coverage
• retirement benefits with company match
• paid vacation and sick days
• paid training
• life insurance
• employee discount
• flexible scheduling.

Why this role

Entry-level office position; typically works 7 AM–6 PM, four days a week, for about 44–46 hours weekly.

About the employer

Gerald's Tires & Brakes is hiring for this role. Industry: Tire Dealers. Sector: 44.