Customer Service Advisor
Employment type
Full-time
Work setting
On-site
Location
Park Forest, IL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Customer Service Advisor is an onsite role in Park Forest, IL. Compensation is not specified. The position supports the customer service team at 727 Marketing Firm. The advisor responds to customer questions, resolves issues, and follows up on interactions, helping maintain customer satisfaction and strengthen customer relationships.
What you'll do
- Assist customers through phone, email, and live chat
- resolve customer issues
- maintain accurate interaction and transaction records in a CRM system
- follow up to confirm resolution
- collaborate with team members to improve support processes and share knowledge.
What we're looking for
- Skills & competencies
- customer service advisorpark forest il727 marketing firmcustomer inquiriesphone supportemail supportlive chatissue resolutioncrm recordscustomer follow-upproblem solving
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off and holidays, health, dental, and vision insurance, performance-based bonuses, and career development opportunities.
Why this role
The posting lists phone, email, and live chat as customer communication channels and prefers familiarity with CRM systems.
About the employer
727 Marketing Firm is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 49b3155d-5a66-4040-a0a3-064f85ac9f67