Medical Support Assistant

Job overview

The Medical Support Assistant is a full-time, onsite role in Hampton, VA, supporting the Hampton VA Healthcare System. Compensation is not specified. The position supports Veterans through administrative and patient services in outpatient clinics, call centers, and administrative departments. The assistant coordinates appointments, records, referrals, and related administrative functions to help clinics deliver organized patient support. The role also assists with eligibility, enrollment, community care coordination, and travel reimbursement functions.

What you'll do

• Schedule, cancel, and reschedule appointments
• answer phones and provide customer service
• register and greet Veterans
• maintain electronic medical records and scan documents
• process consults and referrals
• coordinate community care appointments
• support eligibility, enrollment, and travel reimbursement
• perform clerical and administrative duties.

What we're looking for

Skills & competencies

medical support assistant

hampton va

asa healthcare staffing

veterans' healthcare

patient scheduling

electronic medical records

referrals

community care

monday–friday

eight-hour shifts

no weekends

no on-call

federal holidays observed

Work arrangement

• Weekend coverage required

Benefits & perks

• Federal holidays observed
• potential telework opportunities if authorized by the VA and position requirements.

Why this role

Monday–Friday, eight-hour shifts, with listed schedules of 7:00 a.m.–3:30 p.m., 7:30 a.m.–4:00 p.m., or 8:00 a.m.–4:30 p.m.; no weekends or on-call. Requires U.S. citizenship, high school diploma or equivalent, at least six months of relevant experience, approximately 40 WPM typing, and ability to obtain VA background investigation and clearance.

About the employer

Asa Healthcare Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.