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Customer Service Coordinator - Front Desk & Sales Support

Astronics · East Aurora, NY · Customer Service

Compensation

$24 – $27.5 /yr

Employment type

Full-time

Work setting

On-site

Location

East Aurora, NY

Schedule

Day shift

Posted

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Job overview

The Customer Service Coordinator is an onsite role based in East Aurora, NY, at Astronics LSI. The salary range is $24.00 - $27.50 per hour, and this position supports both front desk operations and the customer service team. This role exists to provide professional support for visitors and customers while ensuring efficient order processing. It contributes to the company's mission by maintaining high standards of service and reliability for aerospace technology clients.

What you'll do

  • Serves as backup for the front desk
  • processes customer sales orders
  • supports inter-company orders
  • maintains sales forecasts
  • monitors shared sales inbox
  • updates price matrix
  • works within SOX/404 audit guidelines.

What we're looking for

Skills & competencies
full-time
day shift
east aurora ny
customer service
coordinator
aerospace
sales support
manufacturing
onsite
$24-$27.50/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Quarterly bonus, 401(k) with 3% contribution, Employee Stock Purchase Plan, comprehensive health benefits.

Why this role

9/80 schedule with every other Friday off.

About the employer

Astronics is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
43-1011.00
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