Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Lufkin, TX; compensation is not specified. Loving Auto Group describes a history of providing career opportunities and supporting its community. The advisor serves as the customer-facing link between vehicle owners and service technicians, helping customers understand repair needs, estimates, progress, and costs while supporting service quality and customer satisfaction.

What you'll do

• Greet service customers
• translate customer repair needs for technicians
• provide repair and maintenance estimates
• follow up on repairs and keep customers informed
• sell and manage extended warranties
• inspect repair quality
• explain repairs and costs
• handle minor concerns and complaints
• keep the Service Manager informed
• maintain customer satisfaction standards.

What we're looking for

Skills & competencies

loving auto group

automotive service advisor

customer service

repair estimates

service department

warranty sales

vehicle maintenance

lufkin tx

full-time

automotive dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, dental insurance, life insurance, paid vacation, paid holidays, and vehicle discounts.

Why this role

Benefits include health, dental, and life insurance, paid vacation and holidays, and vehicle discounts.

About the employer

Loving Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.