Remote Mortgage Customer Service Representative
Compensation
$12.1 – $16.1 /hr
Employment type
Full-time
Work setting
On-site
Location
Dakota County, NE
Schedule
Day shift
Posted
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Job overview
The Remote Mortgage Customer Service Representative is a remote position supporting mortgage customers across the United States. Compensation is specified as $12.10–$16.10 per hour, and this role supports the customer experience team at MCI Careers. This role exists to resolve customer support issues and ensure a best-in-class experience through inbound calls. The representative is responsible for understanding customer needs, documenting interactions accurately, and maintaining high standards of service in a fast-paced environment.
What you'll do
- Handle inbound customer calls, resolve support issues, document call details in CRM, and comply with financial privacy and security requirements.
What we're looking for
- Skills & competencies
- full-timeday shiftremotemci careersmortgagecustomer servicebankingfinancial servicesdata entrycall center
- Work arrangement
- Weekend coverage required
Benefits & perks
- Continuous learning and development opportunities.
Why this role
Fully remote role with world-class training provided.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 498090e4-0417-450f-85d2-758f3945f975