Inbound Customer Service Representative

Job overview

The Inbound Customer Service Representative role is onsite in Las Vegas, NV, with compensation of $16 per hour and a bonus of up to $300 monthly. Turtle Peak’s stated mission is to elevate customer experiences through exceptional service and genuine interactions. The representative handles customer inquiries across email, phone, live chat, and social media, resolving complaints and helping customers find solutions. The role aims to make each interaction positive while maintaining professionalism, empathy, and composure.

What you'll do

• Respond to customer inquiries and complaints through email, phone, live chat, and social media
• listen to customer needs and offer solutions
• maintain professional and courteous communication
• handle conflicts and diffuse tension
• use computers and switch between systems.

What we're looking for

Skills & competencies

customer service

las vegas nv

turtle peak

$16/hr

up to $300 monthly bonus

inbound support

email support

phone support

live chat

social media

customer relations

medical coverage

disability insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical coverage, long- and short-term disability insurance, flexible spending accounts, hospital indemnity plans, vacation, mental health and sick leave, Tickets@Work discounts, office snacks and events.

Why this role

Up to $300 monthly bonus; medical coverage, disability insurance, flexible spending accounts, vacation and leave, entertainment and travel discounts, and office snacks and events.

About the employer

Turtle Peak is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.