Licensed Sales and Customer Support Agent

Job overview

The Licensed Sales and Customer Support Agent role is onsite in Clearwater, FL. Compensation is not specified; the posting describes salary plus bonus. The position supports a State Farm independent contractor agent’s insurance customers and agency operations. The agent builds customer relationships, responds to questions about insurance availability, eligibility, coverage, policy changes, claims, and billing, and uses needs-based conversations to explain insurance options. The role contributes to customer service and agency growth while requiring an active Florida 220 Agent License or 440 Customer Representative License.

What you'll do

• Establish and follow up on customer relationships
• respond promptly and accurately to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a customer-focused, needs-based review process to explain insurance options
• provide timely activity reports
• remain current on product changes, licensing, technical developments, and continuing education.

What we're looking for

Skills & competencies

licensed sales and customer support agent

state farm agency

insurance sales

customer support

florida 220 agent license

florida 440 customer representative license

policy changes

claims support

billing inquiries

customer relationships

clearwater fl

salary plus bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus bonus
• paid time off, including vacation, holidays, and personal or sick time
• health insurance allowance
• growth and advancement opportunities.

Why this role

An active Florida 220 Agent License or 440 Customer Representative License is required. The posting describes the position as part-time, while the feed lists full-time.

About the employer

Michael Buric State Farm Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.