Blood Donor Specialist, Customer Service, Paid Training

Job overview

The Blood Donor Specialist, Customer Service, Paid Training role is onsite with local community travel in the Rochester/West Henrietta, NY area, with pay of $20 per hour. The American Red Cross supports community blood drives and describes its work as helping save lives. The specialist supports donors throughout the donation journey, collects blood and manages blood products under safety and quality standards, and helps create a positive donor experience. The role also sets up and transports equipment for community blood drives, contributing to the availability of blood products for people served.

What you'll do

• Welcome and support blood donors throughout donation
• provide customer service and build donor relationships
• collect blood and manage blood products according to safety and quality standards
• work with the team to support a positive donor experience
• set up and transport equipment for community blood drives
• travel to local blood drive locations using a Red Cross or personal vehicle.

What we're looking for

Skills & competencies

blood donor specialist

customer service

blood collection

community blood drives

paid training

donor support

local travel

west henrietta ny

american red cross

$20/hr

weekend schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with up to 6% company match
• paid time off, holidays, and family leave
• health, wellness, and employee assistance programs
• life insurance, disability coverage, and recognition awards.

Why this role

Paid training is provided, and healthcare experience is not required. The variable schedule may include early mornings, evenings, weekends, holidays, and occasional overnight travel; schedules are provided 2–3 weeks in advance.

About the employer

American Red Cross is hiring for this role. Industry: Blood and Organ Banks. Sector: 62.