Member Service Representative – On-Call Coverage

Job overview

The Member Service Representative – On-Call Coverage role is onsite at Planet Fitness’s Tucson East Broadway and Kolb location in Tucson, AZ. Compensation is not specified. The role supports the club’s member services and front desk. The representative helps create a positive member experience by greeting members and guests, handling front desk tasks, answering questions, and keeping the club neat and clean. The position provides coverage shifts as needed.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members and give prospective members tours
• facilitate account updates
• respond to member questions and concerns and escalate as needed
• assist with club neatness and cleanliness.

What we're looking for

Skills & competencies

member service representative

on-call coverage

tucson az

planet fitness

member services

front desk

customer service

fitness club

member check-in

new member sign-up

part-time

Work arrangement

• Weekend coverage required

Why this role

The listing describes this as on-call work covering shifts only. High school diploma or GED and age 18 or older are required; customer service background is preferred.

About the employer

Planet Fitness - PFNoCritics is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.