IT Help Desk Support and Web Developer

Job overview

The IT Help Desk Support and Web Developer role is onsite in Campbell Hall, NY. Compensation is not specified. SOCOTEC provides consulting services in architecture, engineering, and construction, including building-envelope, energy-efficiency, sustainability, and construction-advisory work. The role primarily provides hands-on end-user support while also assisting with web application development. It helps staff across multiple sites use reliable hardware, software, networks, communications tools, and secure systems.

What you'll do

• Set up, image, deploy, and repair workstations and peripherals
• manage user accounts, access, and licenses
• assist with web application programming
• maintain and troubleshoot networks and VoIP
• support software, printers, scanners, and collaboration tools
• monitor endpoint security and triage incidents
• document procedures, train users, coordinate with vendors, and manage a varied ticket queue.

What we're looking for

Skills & competencies

it help desk

desktop support

web development

hardware deployment

active directory

microsoft 365

network troubleshooting

cybersecurity

campbell hall ny

socotec

onsite

end-user support

Work arrangement

• Weekend coverage required

Why this role

The posting combines hands-on help desk and desktop support with web development assistance, network administration, cybersecurity, and support across multiple sites.

About the employer

SOCOTEC is hiring for this role. Industry: Engineering Services. Sector: 54.