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Spanish Customer Service Representative (Tolling)

MCI Careers · Tampa, FL

Compensation

$14.75 – $17.2 /hr

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

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Job overview

The Spanish Customer Service Representative (Tolling) is an onsite role based in Tampa, FL, with an hourly pay range of $14.75 to $17.20. This position supports the MCI Careers team, a tech-enabled business services company. The role exists to provide exceptional support to inbound callers, assisting with inquiries, resolving disputes, and processing payments. The representative ensures a professional and positive experience while maintaining compliance with company policies.

What you'll do

  • Handle inbound/outbound calls, resolve disputes, process payments, document interactions, and escalate unresolved issues.

What we're looking for

Skills & competencies
full-time
day shift
tampa fl
customer service
spanish
tolling
bpo
call center
benefits included
bilingual
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive pay and professional development opportunities.

Why this role

Fast-growing company, continuous learning opportunities, and a customer-first mindset.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Postal code
33619
Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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Listing ID: 4910274f-5a06-415d-814f-aae50ee81536