Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Los Angeles, CA; compensation is $52,000–$61,000 per year. The agency supports local customers and community members with insurance service and maintains community involvement through local youth sports, events, and organizations. The representative resolves customer inquiries, explains policy information, processes policy changes and claims, and coordinates with agency colleagues to deliver responsive service and support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims processing

customer records

los angeles ca

full-time

walkiria zarei state farm agent

$52k–$61k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonuses
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency closes at 3:00 p.m. on Fridays and offers licensing reimbursement and performance-based bonuses.

About the employer

Walkiria Zarei - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.