Client Service Representative

Job overview

The Client Service Representative role is onsite in Virginia Beach, VA. Compensation is stated as $18–$20 per hour, commensurate with experience. VetEvolve supports veterinary practices and the teams delivering care. The representative creates a positive client experience while supporting hospital operations and patient care. The role coordinates client communications, appointments, records, payments, and administrative support for veterinarians and veterinary staff.

What you'll do

• Greet clients and patients
• complete check-in and check-out
• communicate by phone, email, and mail
• schedule and confirm appointments and route requests
• communicate hospital services
• handle sensitive situations professionally
• maintain patient records and charges
• process payments, refunds, and deposits
• fill veterinary prescriptions and provide instructions
• assist with product sales and inventory
• support veterinary staff
• maintain a clean and safe hospital
• participate in opening, closing, and weekend duties as assigned.

What we're looking for

Skills & competencies

client service representative

virginia beach va

vetevolve

$18–$20/hour

veterinary hospital

client communications

appointment scheduling

patient records

payment processing

veterinary prescriptions

animal care

weekend duties

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, 401(k), paid time off, paid holidays, and employee assistance program.

Why this role

The posting lists medical, dental, and vision coverage, 401(k), paid time off, paid holidays, and an employee assistance program.

About the employer

VetEvolve is hiring for this role. Industry: Veterinary Services. Sector: 54.