Deskside Support Specialist

Job overview

The Deskside Support Specialist works onsite in Albion, IN, supporting manufacturing operations and production-floor technology; compensation is not specified. Bosch’s Power Solutions Division provides solutions for electrical actuation in automotive applications. The specialist provides first- and second-level support for end-user devices and related IT services, helping minimize disruption to associates and production. The role troubleshoots and maintains systems, while escalating complex infrastructure issues and retaining ownership of communication and follow-up.

What you'll do

• Provide first- and second-level support for hardware, software, printers and network connectivity
• install, configure, maintain and repair desktop and laptop systems
• support associates at workstations and on the manufacturing floor
• respond to production-impacting issues
• escalate complex server, enterprise networking and centralized-system issues while managing communication and follow-up.

What we're looking for

Skills & competencies

deskside support specialist

it support

desktop support

hardware troubleshooting

windows

printers

network connectivity

manufacturing floor

albion in

bosch group

onsite

24/7 production response

Work arrangement

• Weekend coverage required

Why this role

The posting requires daily onsite support and immediate response to production-impacting issues 24/7. Future work authorization sponsorship is unavailable.

About the employer

Bosch Group is hiring for this role. Industry: Other Motor Vehicle Parts Manufacturing. Sector: 33.