Customer Relationship Management (CRM) Administrator

Job overview

The Customer Relationship Management (CRM) Administrator role is a direct-hire position onsite in Irving, TX. Compensation is not specified. The newly created role supports a growing organization investing in technology, process improvement, and operational excellence. The administrator serves as the internal subject matter expert for Microsoft Dynamics 365 CRM and related Microsoft platforms. By configuring systems, supporting users, improving workflows, and maintaining data quality, the role helps business teams adopt CRM tools and improve operational performance.

What you'll do

• Administer Microsoft Dynamics 365 CRM
• configure entities, forms, fields, dashboards, workflows, business rules, and views
• manage users, permissions, security roles, environments, and settings
• troubleshoot user issues
• maintain reporting and integrations
• partner with stakeholders, IT, and vendors
• support adoption, data quality, documentation, and continuous improvement.

What we're looking for

Skills & competencies

crm administrator

microsoft dynamics 365

power platform

crm configuration

dashboards

workflows

data quality

irving tx

frontline source group

direct hire

medical benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• paid time off
• company holidays
• long-term growth potential
• collaborative work environment.

Why this role

Newly created direct-hire role with opportunity to help build the CRM environment. The posting requests 36 years of hands-on Dynamics 365 CRM administration experience; this wording is retained as stated in the source.

About the employer

Frontline Source Group is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.