Insurance Account Representative – Customer Service

Job overview

The Insurance Account Representative – Customer Service role is an in-office position in Longmont, CO, with compensation of $40,000–$80,000 per year. The role supports a well-established State Farm agent’s customer service and sales work. The representative helps customers understand insurance options and supports a positive insurance experience through responsive service, policy assistance, and needs-based conversations. The position requires Colorado Life, Health, Property, and Casualty licenses, as stated in the posting.

What you'll do

• Answer phones and greet clients
• establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a customer-focused, needs-based review process to educate customers about insurance options.

What we're looking for

Skills & competencies

insurance account representative

customer service

insurance sales

longmont co

wes parker state farm agency

full-time

$40k–$80k per year

monday–friday

9 a.m.–5 p.m.

colorado insurance licenses

property and casualty

life and health

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus program
• medical, dental, and vision coverage
• paid time off
• retirement plan.

Why this role

The posting specifies standard work hours of 9:00 a.m.–5:00 p.m., Monday–Friday, and requires Colorado Life, Health, Property, and Casualty licenses. Life and Health licenses must be obtained if not already held, according to the requirements section.

About the employer

Wes Parker - State Farm Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.