Automotive Dealership Service Advisor/Writer
Employment type
Full-time
Work setting
On-site
Location
Dallas, TX
Schedule
Day shift
Posted
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Job overview
The Automotive Dealership Service Advisor/Writer role is onsite in Dallas, TX. Compensation is not specified. Sam Pack’s Five Star Ford is part of Pack Auto Group, which focuses on vehicle sales and service in the Dallas–Fort Worth market and customer service. The advisor serves as the link between customers and the service department by identifying concerns, explaining recommended repairs and estimates, preparing repair orders, coordinating work, and keeping customers informed to support accurate service and customer satisfaction.
What you'll do
- Advise customers on maintenance and repairs
- identify concerns through questions, inspection, or road tests
- prepare repair orders and written estimates
- explain work and charges
- schedule appointments
- coordinate with dispatch and technicians
- update customers on repair progress and changes
- obtain authorizations and payment information
- maintain customer satisfaction and service records.
What we're looking for
- Skills & competencies
- service advisorautomotive dealershipdallas txcustomer servicerepair ordersservice schedulingvehicle maintenancerepair estimatesford dealershipfull-time
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, disability, life, critical illness, hospital indemnity, and accident insurance
- 401(k)
- paid vacation for full-time employees
- employee discounts on cars, parts, and service.
About the employer
Sam Packs Five Star Ford LTD is hiring for this role. Industry: New Car Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- New Car Dealers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 4846bed6-a225-4eea-9725-c0de75504f1a