Customer Experience Manager

Job overview

The Customer Experience Manager is an onsite role based in Hays, KS. Compensation is not specified for this position, which supports the Home Depot store leadership team. This role exists to oversee store standards, customer service, and operational processes. It contributes to the company's goals by coaching associates and ensuring a safe, efficient, and customer-focused shopping environment.

What you'll do

• Drive customer service and associate engagement.
• Coach associates on service techniques.
• Ensure store readiness and safety compliance.
• Perform Manager on Duty responsibilities.
• Provide input on associate performance.

What we're looking for

Skills & competencies

full-time

day shift

hays ks

home depot

customer experience

management

retail

leadership

safety

onsite

Work arrangement

• Weekend coverage required

Why this role

Requires 1 year of work experience and ability to perform physical tasks.

About the employer

Home Depot is hiring for this role. Industry: Home Centers. Sector: 44.