Senior Business Analyst — Application Development & Support

Job overview

The Senior Business Analyst role is hybrid in Lansing, MI, with onsite work Mondays and Tuesdays and no remote-only option. Compensation is described as DOE, with no numeric amount specified. The role supports the Agency Services Application Development and Support team serving MDCR, MCSC, and MiLEAP applications, with a primary focus on MiLEAP. The role connects business partners and technical teams by gathering requirements, coordinating project work, and supporting application maintenance and development initiatives. It helps teams manage operational requests and project delivery through clear communication, documentation, and adherence to change management processes.

What you'll do

• Facilitate meetings with technical teams and business clients
• independently lead requirements sessions and gather project specifications
• manage project tasks, timelines, and communications through the change management lifecycle
• provide project status and resource demand information to management
• maintain work backlogs and track sprints and tickets in Azure DevOps
• ensure adherence to department change management policies
• maintain project documentation in SharePoint
• work with vendors and stakeholders
• gather complex application requirements for RFPs.

What we're looking for

Skills & competencies

senior business analyst

hybrid

lansing mi

coolsoft

mileap

application development

software development lifecycle

requirements gathering

azure devops

sharepoint

12-month duration

onsite mondays and tuesdays

Work arrangement

• Weekend coverage required

Why this role

Contract role with a 12-month duration. Requires a bachelor’s degree, five or more years of exposure to complex IT web applications, three or more years as a business analyst supporting software development, three or more years as a liaison, and at least one year of Azure DevOps experience. Local candidates within 90 miles of Lansing are required.

About the employer

COOLSOFT is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.