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Customer Service Department Manager

Uline, Inc. · Kenosha, WI · Customer Service

Compensation

$85k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Kenosha, WI

Schedule

Day shift

Posted

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Job overview

The Customer Service Department Manager is an onsite full-time role based in Kenosha, WI. Compensation ranges from $85,000 to $100,000 per year. This role supports the Uline customer service department, which is dedicated to providing legendary service to customers. This role exists to empower teams and ensure the delivery of exceptional customer experiences. By training team leads, evaluating performance, and resolving escalated issues, the manager maintains the high standards of service that Uline is known for.

What you'll do

  • Train team leads, manage daily department activities, evaluate procedures, review performance reports, and resolve escalated customer issues.

What we're looking for

Skills & competencies
full-time
day shift
kenosha wi
uline
management
customer service
leadership
coaching
performance management
benefits included
$85k-$100k
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, 401(k) with 6% match, bonus programs, tuition assistance.

Why this role

Leadership role, significant growth potential, stable family-owned company.

About the employer

Uline, Inc. is hiring for this role. Industry: Industrial Supplies Merchant Wholesalers. Sector: 42.

Additional details

Industry sector
42
Industry
Industrial Supplies Merchant Wholesalers
Occupation code
11-3012.00
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