Seasonal Holiday Retail Manager — Francis Scott Key Mall

Job overview

The Seasonal Holiday Retail Manager role is onsite in Frederick, MD, with a posted pay range of $19–$20 per hour. Cherry Hill Programs partners with retail locations and destinations to create holiday and souvenir experiences for children and families. The manager leads seasonal photo operations, staffing, and guest service at the site. The role supports sales and smooth daily operations while helping families enjoy a memorable holiday photo experience.

What you'll do

• Foster a positive team environment
• create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach team members on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

francis scott key mall

frederick md

cherry hill programs

holiday photo operations

team leadership

staffing and scheduling

guest service

sales

cash handling

seasonal setup

evenings and weekends

$19–$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• opportunities to return for future holiday seasons and explore growth in the souvenir photography division
• complimentary Santa visit for friends and family with photo prints and holiday cards
• personalized digital Santa message
• three months of Pixie Post access.

Why this role

Seasonal leadership role with required pre-season training and a flexible schedule that includes evenings, weekends, and holidays.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.