Inside Sales Representative – Service Scheduler

Job overview

Inside Sales Representative – Service Scheduler is an onsite role in West Berlin, NJ, with stated pay of $70,000+ per year based on performance, plus a competitive base and commission plan. Professor Gatsby’s Heating, Cooling and Plumbing provides HVAC, plumbing, and electrical services to customers in Southern New Jersey and surrounding areas. The role follows up on quoted work to help customers move forward, while also handling inbound calls, scheduling appointments, and coordinating with technicians. It supports customer satisfaction and sales while helping keep service schedules filled.

What you'll do

• Follow up with customers who received quotes but did not purchase
• respond to inbound calls and make outbound calls
• answer calls from new and existing customers
• schedule appointments and communicate with technicians when needed
• promote HVAC, plumbing, and electrical services
• manage leads and customer follow-up.

What we're looking for

Skills & competencies

inside sales representative

service scheduler

hvac

plumbing

electrical services

customer follow-up

appointment scheduling

rotating schedule

west berlin nj

professor gatsby's heating, cooling and plumbing

$70,000+ per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with company match, multiple bonus programs, paid holidays, paid vacation, paid sick days, and company parties.

Why this role

The posting describes a rotating schedule with Monday–Friday or Tuesday–Saturday options, rotating hours between 7 a.m. and 6 p.m., and health insurance, 401(k) match, bonuses, paid holidays, vacation, and sick days.

About the employer

Professor Gatsby's Heating, Cooling and Plumbing is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.