Commercial Lines Customer Service Agent

Job overview

The Commercial Lines Customer Service Agent role is onsite in Fort Wayne, Indiana, with a Monday–Friday schedule from 8:00 AM to 4:30 PM. Compensation is not specified. The DeHayes Group is an insurance agency whose stated mission is to exceed expectations beyond insurance through client service and expertise. The agent services and maintains assigned large, complex commercial insurance accounts, supporting new business and renewals. Accurate, timely account work and responsive client support contribute to a positive service experience and the agency’s client relationships.

What you'll do

• Market and place commercial lines new business and renewals
• maintain assigned accounts
• update applications and gather underwriting information, including loss runs
• prepare proposals, binders, auto ID cards, and renewal certificates
• process endorsements and service requests
• respond to client questions.

What we're looking for

Skills & competencies

commercial lines

customer service agent

commercial insurance

account servicing

new business

renewals

property and casualty license

monday–friday

8 am–4:30 pm

fort wayne in

the dehayes group

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance plan options, dental and vision insurance, company-paid disability insurance, supplemental insurance options, 401(k) with Safe Harbor match, paid time off, and paid holidays.

Why this role

The role focuses on assigned large, complex commercial insurance accounts and requires an active Indiana Property and Casualty license.

About the employer

The DeHayes Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.