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Bilingual Customer Support Specialist

Uline, Inc. · Dallas, TX · Customer Service

Compensation

$26 – $30 /yr

Employment type

Full-time

Work setting

On-site

Location

Dallas, TX

Schedule

Day shift

Posted

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Job overview

The Bilingual Customer Support Specialist is an onsite role based in Dallas, TX. Compensation is $26.00 to $30.00 per hour, and this position supports the customer service department at Uline, a leading distributor of shipping and packaging materials. This role exists to provide legendary service by processing customer orders, offering product recommendations, and handling account inquiries. The specialist acts as a product expert to build strong business relationships via phone, email, and chat to ensure customer satisfaction.

What you'll do

  • Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, help customers navigate the website.

What we're looking for

Skills & competencies
full-time
day shift
dallas tx
bilingual
customer support
onsite
no on-call
no travel
uline
$26-$30/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, 401(k) with 6% match, paid holidays, paid time off, tuition assistance.

Why this role

Bilingual (English/Spanish) fluency required; includes 401(k) with 6% match from day one.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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