Guest Services Specialist

Job overview

The Guest Services Specialist works onsite in Saint Paul, MN, at $16.50–$18.00 per hour. The role supports JUUT SalonSpa guests in a retail salon environment. The position provides an elevated guest experience by welcoming and checking in visitors, scheduling appointments, handling checkout, and supporting salon operations. It helps guests find appropriate services and keeps shared salon areas ready for their visits.

What you'll do

• Welcome and check in guests
• provide tours and welcome gifts to new guests
• escort guests and offer beverages
• make confirmation and outbound calls
• answer calls and schedule appointments with appropriate artists or therapists
• offer add-on services as appropriate
• maintain guest data discreetly
• reschedule appointments and block artist time
• stock and clean retail shelves and beverage stations
• maintain shared areas and bathrooms
• handle cash and bank deposits
• build product knowledge and follow professional appearance guidelines.

What we're looking for

Skills & competencies

full-time

day shift

saint paul mn

juut salonspa

guest services

salon

customer experience

appointment scheduling

retail products

guest check-in

cash handling

$16.50–$18.00/hr

Work arrangement

• Weekend coverage required

Why this role

Customer service experience is preferred but not required; some exposure to salon, cosmetics, hospitality, or retail is preferred. Must work at least one three-hour shift per pay cycle to maintain active employment.

About the employer

JUUT SalonSpa is hiring for this role. Industry: All Other Personal Services. Sector: 81.