Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Spring Hill, TN, with compensation of $40,000–$60,000 per year. The position supports Josh Hazlewood’s State Farm insurance agency in delivering customer experiences that reinforce agency growth. The representative answers policy questions, assists with policy updates, processes claims, and maintains interaction records. By coordinating customer support accurately and empathetically, the role helps the agency serve community members and sustain customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

spring hill tn

state farm

insurance

policy information

policy updates

claims processing

customer records

customer service

health insurance

paid time off

$40k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunity.

Why this role

Previous customer service experience is preferred; the posting lists license reimbursement and training and development.

About the employer

Josh Hazlewood - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.