Home Care Consultant — Referral Development and Client Outreach

Job overview

The Home Care Consultant — Referral Development and Client Outreach role is based in Mequon, WI, and covers the Southeast Wisconsin territory. Compensation is not specified. The role supports Home Helpers’ agency growth through referral development, community outreach, lead management, and client conversion. The consultant guides prospective clients and families from initial inquiry through consultation and start of care, while building referral relationships and coordinating with internal teams to support client onboarding and service delivery. Travel throughout the service territory is required, and occasional early morning, evening, or weekend community events may be attended.

What you'll do

• Develop referral relationships with healthcare and community partners
• generate referrals through visits, calls, emails, networking, educational outreach, and events
• respond to inquiries and manage leads
• conduct in-home and virtual consultations
• assess needs and explain services
• maintain CRM records and follow-up
• work toward growth goals
• collaborate with internal departments
• travel throughout Southeast Wisconsin and provide market coverage as needed.

What we're looking for

Skills & competencies

home care consultant

referral development

community outreach

client consultations

mequon wi

southeast wisconsin

full-time

healthcare referrals

crm

territory travel

home care

client onboarding

Work arrangement

• Weekend coverage required

Why this role

Reports to the Chief Operating Officer; bachelor’s degree and home care or healthcare experience are preferred, not stated as required.

About the employer

Home Helpers is hiring for this role. Industry: Home Health Care Services. Sector: 62.