Security Operations Center (SOC) Operator | Security Surveillance & Dispatch

Job overview

The Security Operations Center (SOC) Operator is an onsite role based in San Jose, CA. Compensation is not specified in the listing. This role supports the security department by maintaining situational awareness and operational integrity. The role exists to monitor alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates multi-channel dispatch operations and maintains detailed incident logs to ensure the safety of client assets and personnel.

What you'll do

• Monitor alarms and video surveillance systems
• perform CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency and non-emergency calls
• coordinate multi-channel dispatch
• maintain incident logs
• utilize AVERT workflows
• conduct first-level troubleshooting
• provide situational awareness
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

san jose ca

security

cctv

dispatch

alarm monitoring

onsite

securitas

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, medical and dental coverage, life insurance, disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time off.

Why this role

AI-assisted detection platform monitoring, AVERT documentation standards, and multi-channel dispatch coordination.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.