Automotive Service Advisor, Mercedes-Benz of Clear Lake

Job overview

The Automotive Service Advisor, Mercedes-Benz of Clear Lake role is onsite in Webster, TX. Compensation is not specified; the posting describes a base-pay plan plus bonuses. Group 1 Mercedes-Benz of Clear Lake is seeking an advisor to represent the brand and deliver a premium customer service experience. The advisor guides customers through vehicle service by gathering information, recommending maintenance, preparing repair estimates, coordinating completion times, and scheduling appointments. The role also supports customer follow-up, warranty compliance, and dealership service satisfaction goals.

What you'll do

• Greet customers and gather vehicle information
• advise on maintenance
• prepare repair estimates
• communicate repair timelines with customers and technicians
• answer service calls
• schedule appointments
• conduct customer follow-up
• follow manufacturer warranty procedures and applicable laws and company policies.

What we're looking for

Skills & competencies

automotive service advisor

mercedes-benz

webster tx

group 1 automotive

customer service

repair estimates

service appointments

warranty procedures

base pay plus bonus

career path

full-time

day

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life and disability insurance
• 401(k) with company match
• paid time off
• weekly/monthly bonuses
• employee vehicle purchase program
• employee stock purchase plan.

Why this role

Base pay plan plus bonuses; career path toward management; health, dental, vision, life, and disability insurance; 401(k) match; paid time off; employee vehicle purchase and stock purchase plans.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.