Retail Supervisor/Keyholder | Thoroughbreds

Job overview

The Retail Supervisor/Keyholder role is onsite in Ocala, FL, at the World Equestrian Center; compensation is not specified. The position supports the Retail Manager in overseeing retail operations and maintaining consistent standards across retail locations or departments. The supervisor coordinates daily operations, supports and mentors retail supervisors, and monitors sales, merchandising, inventory, staffing, and customer issues. This work helps maintain operational consistency, service quality, and performance across the retail division.

What you'll do

• Coordinate daily operations across multiple retail outlets or departments
• mentor and support Retail Supervisors
• collaborate on sales strategies, promotions, and operational improvements
• oversee merchandising, inventory control, and visual presentation
• conduct store walks and performance audits
• manage staffing schedules and participate in recruitment and onboarding
• resolve escalated customer or operational issues
• monitor financial performance and sales trends
• lead training and meetings
• support system and policy updates
• maintain vendor relationships
• serve as keyholder for store opening and closing.

What we're looking for

Skills & competencies

retail supervisor

keyholder

thoroughbreds

retail operations

multi-location teams

merchandising

inventory control

staff scheduling

sales performance

customer service

ocala fl

world equestrian center

Work arrangement

• Weekend coverage required

Why this role

The role includes keyholder opening and closing responsibilities and requires flexibility for varied hours, including weekends, holidays, and special events.

About the employer

Columbus Hospitality, LLC is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.