Automotive Service Advisor, McCarthy Hyundai

Job overview

The Automotive Service Advisor role is onsite in Olathe, KS. Compensation is not specified. The position supports the McCarthy Hyundai–Olathe service team. The advisor serves as the customer contact throughout vehicle service, translating customer concerns into service orders and coordinating with technicians. The role helps customers understand recommended repairs and services while supporting dealership customer-satisfaction standards.

What you'll do

• Greet customers, listen to concerns, and write detailed service orders.
• Review vehicle reports for recalls and verify applicable warranties.
• Answer phones, schedule appointments, and review recommended or upcoming services.
• Communicate with technicians and update customers during repairs, provide repair cost estimates, and maintain customer satisfaction at or above dealership standards.

What we're looking for

Skills & competencies

automotive service advisor

full-time

onsite

olathe ks

mccarthy auto group

mccarthy hyundai

service writing

customer service

service orders

appointment scheduling

repair estimates

closed sundays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• health savings account
• 401(k) with company match
• paid vacation and holidays
• employee discounts on vehicles, service, and parts
• employee assistance program
• referral bonuses
• and paid training.

Why this role

The dealership is closed on Sundays.

About the employer

McCarthy Auto Group is hiring for this role. Industry: Used Car Dealers. Sector: 44.