Customer Service Representative, Onsite

Job overview

The Customer Service Representative role is onsite in Pittsburgh, PA, with a stated pay range of $19–$20 per hour. The role supports Culligan of Pittsburgh, a Packard Culligan dealership providing residential and commercial water treatment and filtration systems. The representative handles customer questions and administrative needs, schedules deliveries and service appointments, and communicates product and service information. The work helps maintain customer relationships and deliver service experiences for water treatment customers.

What you'll do

• Explain products and services
• schedule in-home appointments when applicable, deliveries, and service appointments
• respond to water-quality questions
• process payments and invoices
• handle billing inquiries and assist with collections
• complete assigned daily and monthly administrative tasks.

What we're looking for

Skills & competencies

customer service representative

onsite

pittsburgh pa

packard culligan water

water treatment

customer relationships

appointment scheduling

billing

data entry

monday–friday

8:00 a.m.–4:30 p.m.

$19–$20/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance with a $0 deductible and affordable premiums
• dental, vision, and life insurance
• 401(k) with employer match
• paid holidays and paid time off
• training and development.

Why this role

The posting specifies a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and offers training to develop water-treatment expertise.

About the employer

Packard Culligan Water is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.