Automotive Service Advisor

Job overview

Automotive Service Advisor is an onsite role in Somerset, MA, with annual compensation of $80,000–$120,000. Stateline Subaru emphasizes service excellence, transparency, and long-term customer relationships. The advisor coordinates customer vehicle service from appointment and intake through repair authorization and payment. By explaining recommendations and estimates, monitoring repairs, and checking completed work, the advisor supports customer trust and satisfaction.

What you'll do

• Schedule appointments and document customer and vehicle concerns
• conduct customer walk-arounds
• review service history and recommend manufacturer-specified maintenance
• prepare estimates and obtain repair authorization
• monitor repairs and communicate changes
• review and close repair orders
• perform quality-control checks
• respond to customer inquiries
• maintain an organized work area.

What we're looking for

Skills & competencies

automotive service advisor

subaru

customer service

service scheduling

vehicle maintenance

repair estimates

repair orders

quality control

somerset ma

stateline subaru

$80k–$120k/year

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, and disability insurance options
• 401(k)
• vacation and sick time
• paid training
• growth opportunities
• and discounts on products and services.

Why this role

The posting lists medical, dental, vision, life, and disability insurance options, a 401(k), paid training, and product and service discounts.

About the employer

Stateline Subaru is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.