Automotive Service Advisor — Cadillac

Job overview

The Automotive Service Advisor — Cadillac role is onsite in Florence, KY. The posting states annual earning potential of $60,000–$100,000+, with performance-based compensation. Joseph Cadillac’s service advisors support the customer experience and the success of its service department. The advisor serves as the primary contact between customers and the service department, guiding vehicles through repair from write-up to delivery. The role documents concerns, explains recommendations and costs, coordinates work with technicians and parts staff, and maintains customer relationships and records.

What you'll do

• Welcome customers and guide them through service from vehicle write-up to delivery
• document concerns and prepare repair orders
• recommend maintenance and repairs based on inspections and manufacturer recommendations
• explain options, pricing, and timelines
• provide repair updates
• coordinate workflow with technicians and parts staff
• review completed repairs with customers
• maintain customer records
• support department goals and customer satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

cadillac

florence ky

joseph cadillac

$60,000–$100,000+ annual earning potential

customer service

service department

repair orders

dealership software

paid training

medical insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid vacation and holidays
• employee discounts on vehicles, service, and parts
• paid training and manufacturer education
• career advancement opportunities.

Why this role

Performance-based compensation plan with stated annual earning potential of $60,000–$100,000+; paid manufacturer education and career advancement opportunities.

About the employer

Joseph Cadillac is hiring for this role. Industry: New Car Dealers. Sector: 44.