Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Morgantown, WV, and is full-time. Compensation is not specified. The position supports hotel guest services and coordinates with other hotel departments. The agent helps ensure a smooth guest stay by handling registration and checkout, communications, room readiness, and shift accounting. The role also supports guest requests and follows hotel procedures for security, credit, and emergency response.

What you'll do

• Check guests in and out
• answer phone calls and provide accurate information
• manage room pre-assignments and special requests
• complete shift checklists
• follow key-control and credit policies
• handle lost-and-found reports
• assist with concierge requests
• balance the shift bank
• monitor room availability and selling status
• coordinate with other departments.

What we're looking for

Skills & competencies

front desk agent

full-time

hotel guest services

guest check-in

guest check-out

pbx operations

room assignments

shift accounting

morgantown wv

tandem hospitality group

Work arrangement

• Weekend coverage required

About the employer

Tandem Hospitality Group LLC is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.