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Lead Field Services Agent - Evenings

DHL Express, Inc. · Memphis, TN · Service Center

Employment type

Full-time

Work setting

On-site

Location

Memphis, TN

Schedule

Evening shift

Posted

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Job overview

The Lead Field Services Agent is an onsite role based in Memphis, TN. Compensation is not specified in the posting, and this position supports the Service Center at DHL Express. This role exists to provide customer service, sales, and operational support. The lead agent guides other agents, coordinates workload, and ensures compliance with operational and safety standards during evening shifts.

What you'll do

  • Provide customer service and operational support
  • communicate with sales and service partners
  • perform sorting and shipment processing
  • monitor service performance
  • provide day-to-day leadership.

What we're looking for

Skills & competencies
full-time
evening shift
memphis tn
dhl
lead agent
logistics
customer service
operations
safety
shipping
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive hourly pay, bonus programs, 401k with match, medical, dental, vision, tuition reimbursement.

Why this role

Requires high school diploma and ability to pass FAA/TSA/CBP background checks.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.

Additional details

Industry sector
49
Industry
Couriers and Express Delivery Services
Occupation code
43-1011.00
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