Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights is an onsite role based in Fullerton, CA, offering compensation between $30 and $35 per hour. This position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. The role exists to provide exceptional service by processing customer orders, handling account inquiries, and offering product recommendations. The specialist acts as a key point of contact for customers, ensuring their needs are met through effective communication and expert knowledge of Uline's solutions.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, build business relationships via phone/email/chat, and assist customers with website navigation.

What we're looking for

Skills & competencies

full-time

night shift

bilingual

spanish

customer service

fullerton ca

onsite

uline

$30-$35/hr

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, fitness center.

Why this role

Includes $4 shift differential, comprehensive training, and career growth opportunities.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.