Account Manager

Job overview

The Account Manager role is onsite in New York, NY, with expected on-target earnings of $200,000–$250,000 per year, including base salary and variable compensation. Conviva’s experience analytics platform measures digital experiences and connects them to revenue, retention, and risk; this role supports key media and entertainment accounts. The role exists to grow and retain customer accounts by managing renewals, identifying expansion opportunities, and coordinating with technical colleagues. It also serves as a primary customer liaison, helping clients realize value from Conviva’s products and services.

What you'll do

• Manage media and entertainment accounts
• identify expansion opportunities
• own renewals and contract negotiations
• set account strategy with technical colleagues
• build customer relationships
• map complex customer organizations
• lead Quarterly Business Reviews
• coordinate customer initiatives and ensure customers receive value from products and services.

What we're looking for

Skills & competencies

account manager

media and entertainment

customer accounts

account growth

renewals

contract negotiation

customer relationships

quarterly business reviews

new york ny

conviva

enterprise technology

analytics

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity and benefits are mentioned
• specific benefits are not listed.

Why this role

Expected on-target earnings include base salary and variable compensation, plus equity and benefits.

About the employer

Conviva is hiring for this role. Industry: Web Search Portals and All Other Information Services. Sector: 51.