Service Manager, Truck Dealership

Job overview

The Service Manager, Truck Dealership role is onsite in Knoxville, TN; compensation is not specified. The manager supports Premier Truck Group’s Service Department at a commercial truck dealership. The role directs service personnel and manages department operations, staffing, budgets, and performance strategies. This work supports customer service, operational excellence, and the dealership’s service and profitability objectives.

What you'll do

• Direct service personnel and delegate assignments according to business needs
• manage service department training, recruiting, interviewing, appraisals, and potential discipline or termination matters
• prepare the annual budget and monitor expenditures
• assess current and projected market conditions
• develop and implement strategies and programs to meet customer, operating, and profitability objectives.

What we're looking for

Skills & competencies

service manager

truck dealership

full-time

onsite

knoxville tn

premier truck group

heavy-duty trucks

service department operations

team leadership

budget management

customer service

truck repair experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• medical, dental, and vision insurance
• life insurance
• employee assistance programs
• paid holidays and PTO
• 401(k) with employer match
• training and work-life balance.

Why this role

Requires at least five years of heavy-duty truck or engine repair and installation experience and five years of management experience; a valid driver’s license is required.

About the employer

Premier Truck Group is hiring for this role. Industry: Tire Dealers. Sector: 44.