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CSR - Dispatcher

Jackson Mechanical · Oklahoma City, OK · Service Operations

Compensation

$22 – $25 /hr

Employment type

Full-time

Work setting

On-site

Location

Oklahoma City, OK

Schedule

Day shift

Posted

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Job overview

The CSR - Dispatcher is an onsite role based in Oklahoma City, OK, with an annual salary range of $22.00–$25.00 per hour. This position supports the Jackson Mechanical team by coordinating service operations. The role exists to support daily service operations by coordinating between technicians, customers, and the back office. The dispatcher ensures accurate job documentation, high-quality service delivery, and customer satisfaction.

What you'll do

  • Review service tickets
  • issue purchase orders
  • set up jobs
  • dispatch technicians
  • ensure ticket quality
  • engage with customers
  • manage customer portals.

What we're looking for

Skills & competencies
full-time
day shift
oklahoma city ok
jackson mechanical
csr
dispatcher
customer service
service coordination
administrative
$22-$25/hr
team-oriented
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Team-oriented work environment, growth and development opportunities.

Why this role

Opportunity to play a key role in operations and customer experience in a team-oriented environment.

About the employer

Jackson Mechanical is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Occupation code
43-5032.00
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