Utility Services Office Assistant

Job overview

The Utility Services Office Assistant role is onsite in Marion, IA, with starting pay of $55,000 per year. The position supports the Marion Water Department’s utility administration and customer service. The assistant performs administrative and accounting tasks, maintains utility accounts, and handles customer inquiries and payments. This work supports the department’s daily service operations and accurate account and billing records.

What you'll do

• Answer telephones
• prepare service work orders
• handle customer inquiries, requests, and payments
• maintain utility accounts
• administer the backflow prevention program
• prepare reports and correspondence
• provide general office support
• additional duties may include billing collections, cash receipts, accounts receivable and payable, and mail processing.

What we're looking for

Skills & competencies

utility services office assistant

water department

office administration

customer service

utility accounts

service work orders

bookkeeping

marion ia

city of marion

starting at $55,000/year

7:30 a.m.–4:00 p.m.

high school diploma or ged

Work arrangement

• Weekend coverage required

Why this role

Standard work schedule aligns with department business hours of 7:30 a.m.–4:00 p.m.; high school diploma or GED and at least two years of general office and customer service experience are required.

About the employer

City of Marion is hiring for this role. Industry: Legislative Bodies. Sector: 92.